“Most business information technologies do not deliver great experiences.”
Man. Aint that the truth.
This quote is from a recent blog post by one of my favorite Enterprise 2.0 authors, Paula Thorton.  It literally jumped off of the screen, landed in my mint julep, and was ported directly into the underwhelming organ I refer to as my [...]

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I have eaten more hummus than I care to admit. Really. It’s a bit obscene. The hotel serves it 24 hours a day. They will bring it, and it alone, to your room at any time. No questions asked. I tried to rationalize this by equating it with my peanut butter addiction in the States, [...]

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