Jay and I had a banging good time today attending Jive’s Clearspace Administrator training. Our instructor for the session, Ricky Palmer, gave a great run down on the robust capabilities available to the man (or woman) behind the curtain. We had seen the latest release of the product, but this session gave a much better [...]

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Making good software is hard. Really hard. From my experience working with vendors, enterprise software is hard to get right. Good software companies learned a while ago that allowing their customers insight into their development process helps them make better software more quickly - creating a feedback loop makes customers see that their input is [...]

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